Industry
Mobility &
Sustainability Tech
Role
Designer UX
Timeline
3 months
Tools Used
Figma
Miro
Overview
Problem statement:
The lack of incentive and practicality in adopting bicycles as a daily means of transportation, making urban mobility less sustainable and accessible.
My Role:
I did research, conducted user interviews, paper and digital wireframing, low- and high-fidelity prototyping, usability testing, accessibility considerations, design iterations, responsive design, and branding.
The product:
Neon Go was developed to promote and support a more sustainable lifestyle for users who want to be healthier, save money, and make a positive impact on the environment.
Target Audience:
NeonGo is aimed at people who want to adopt cycling as a means of transportation or already ride but need more motivation to maintain the habit.
Key profiles include:
Young urban professionals
University students
Freelancers and gig workers
Beginner and enthusiast cyclists
Environmentally conscious individuals
I conducted user interviews and performed in-depth secondary research to collect data on sustainable transportation, user behavior, CO₂ emissions, car dependency, and challenges related to public transit. The goal was to gain a deeper understanding of target users and their needs, while identifying behaviors and barriers that hinder the adoption of more sustainable mobility options.
Insights revealed that many users perceive traditional sustainable mobility apps as lacking engaging and immersive experiences. These platforms often fail to consolidate essential features in a single, user-friendly interface. Users are seeking a more practical, intuitive, and mobile-optimized experience that they can access anytime, anywhere. However, many current apps fall short due to confusing navigation, ultimately leading to user frustration.
Research
Business Challenges
Limited cycling infrastructure in some cities;
Resistance to changing transport habits;
Safety concerns in traffic;
Difficulty maintaining long-term user engagement;
Inaccurate ride tracking;
Lack of integration with public transport.
Ideate
Prototype
User Testing
Digital wireframes were developed in Figma to outline the application's structure.
Visually appealing sharing templates were created to encourage usage through small incentives.
To further excite users, more visually impactful dashboards and notifications were created, highlighting CO₂ savings, money saved, and comparisons with car usage.
Changes
Findings
Changes
Style Guide
Basic screens were created to illustrate the user journey, and paper wireframes were sketched using the Crazy Eight technique. To bring more insights and understand how the product compares to competitors, a competitive audit was conducted—identifying strengths, weaknesses, opportunities, and market gaps.
Presentation
High-Fidelity Prototype
Style Guide
Competitor Analysis
Sketches
SITEMAP
The website was created as an informative platform to increase social media presence and better promote the project.
Responsive designs
Takeaways
Impact:
The app received a 90% approval rating from users. Helped make cycling a more attractive and accessible option, encouraging sustainable habits through gamification. As a result, users:
Increased their daily bike usage
Reduced their CO₂ emissions
Felt more motivated to cycle through challenges and rewards
Reported greater awareness about sustainable mobility
What I Learned:
Accessibility should be considered from the start to ensure inclusiveness for all users.
Gamification is a powerful tool for encouraging behavior change.
Usability testing reveals essential details that make the app more intuitive.
Design must balance aesthetics, functionality, and real-world impact.
Community involvement strengthens engagement and retention.
